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Things to Look Out For In Your Search For A Locksmith In Melbourne

The time to find a good locksmith in Melbourne is before you need one. Hiring one on the spot can lead to all kinds of problems and exorbitant fees – not to mention shady business practices.

Researching and comparing locksmith companies in Melbourne before you need them helps eliminate locksmiths who may offer less than reputable service.

Here are some suggestions on what to look for when hiring a locksmith in Melbourne.

How long have they been in business?

Established locksmiths usually have more experience dealing with a wider range of locksmith services than those who are just starting out. They also have longer track records with licensing agencies that investigate consumer complaints and record how the complaints were resolved. (Whether disciplinary action was taken, etc.)

Are they licensed and insured?

Always ask to see a valid, current license and proof of insurance agreeing to hire any Melbourne locksmith company. Otherwise, you may be left without any recourse for getting compensation for any losses or damages incurred by an unlicensed, uninsured company.

Can they provide references?

Always ask for a list of references and former clients before hiring a locksmith company. If they are unable or unwilling to provide you with one, move on to another company that will.

Does the company stay abreast of industry trends and educate their employees on the latest locksmith techniques?

The locksmith industry is a fluid one so you want to be sure that any locksmith company you hire is knowledgeable about all aspects of the industry and that they are qualified to do the job you are hiring them for.

Does the company have a professional appearance and demeanor?

A locksmith company and its employees should be instantly recognizable by their appearance and their demeanor. Company uniforms, clearly marked service vehicles and a dedicated office/shop space with visible signage – along with a professional and courteous attitude – are all tell tale signs that the company cares about their image and the impression they make on potential clients.

Do they answer all your questions professionally and courteously, without pressuring you?

A good locksmith should always make the client feel at ease and take the time to address all their concerns thoroughly. If a company makes you feel rushed into making a decision or doesn’t take the time to discuss your needs to your satisfaction, move on to one that will.
Do they offer twenty-four hour service?

Locksmith emergencies don’t just happen during business hours so you want to be sure that you choose a locksmith company that provides after hours service, too – for both auto and home locksmith emergencies.

Do they offer mobile locksmith service?

What if you’re locked out of your car or your key breaks off in the ignition? You will want a company that offers mobile locksmith services in Melbourne as well.

Top Lock has been providing emergency locksmith services in Melbourne for more than a decade. Our team of locksmith professionals is highly trained, licensed and insured for handling all types of emergency lockouts – be they home, auto or commercial.

We’re there when you need us – 24/7.

For on-site emergency locksmith service in Melbourne, day or night, give the pros from Top Lock at call at 1300 130 836.