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Dear Justin

Yesterday I had Joe come and fix our backdoor lock.

He was really great and I wanted to let his boss know, so he passed on your name and email address.

Our back doors are old and crappy (!), very uneven and swollen and it was a challenging job to install the new lock and to fix our doors so that they close properly.

I really felt he went above and beyond to ensure that the doors were fixed. It was evident that he takes pride in what he does and cares about his work. Both traits that you don’t always see these days.

So thanks again to Joe and Toplock for the top job.

Best wishes



To Top-Lock

Would just like to thank Sean that come out to open my door in the CBD last night.

From the time i took the call , i knew i was in good hands. He was there within 30 mins and opened the door in no time

cheers Greg


The work Sean performed for me today was outstanding and his approach to customer service is commendable.

Lost my keys, he opened the door and re-contaminated the locks

My sincere thanks,


Thank you Justin Fankhauser for your assistance on Saturday. This man comes highly recommended as a true and honest aussie tradesman! If youre ever in need of unlocking (or a good laugh)..this is your man. Toplock, Top bloke!

Louise Scheelings


From quoting to delivery.
Joe is a fine employee and was on time and exceptionally helpful.
I will be a repeat customer.
Well done Joe – keep it up !!!!!

Holly Fitzroy